Step 1 of 3
Lost your authenticator?
You need your password and one of the recovery codes you wrote down. Your old authenticator stops working as soon as you continue; if you stop before the end, start again with another code.
Step 2 of 3
Two steps left
- Open an authenticator app on your phone and choose "Scan a QR code".
- Point the phone at this square.
No camera? Type the key instead
In the app choose "Enter a setup key", give it any name, and type this:
Step 3 of 3
Recovery codes
Write these down now. Each one works once, and they are the only way back in if you lose the phone. They are not shown again.
The recovery codes you had before no longer work.